Frequently Asked Questions

Where is West Bay Beach Resort located?
West Bay Beach Resort is located directly on the waterfront setting on the West Grand Traverse Bay of Lake Michigan at 615 East Front Street in Traverse City, MI 49686.

How do I get from airport to West Bay Beach Resort?  
For our 24-hour shuttle, please call (231) 947-3700 and hit option zero to schedule with a front desk agent.

Do you offer a local shuttle?
Yes, airport service to the TVC airport is available 24 hours a day, 7 days a week.

What is there to do in Traverse City, Michigan?
Better question, what can’t you do? There is something to do every season! Check out our Local Guide blog to learn more.

What are some good places to eat in Traverse City, Michigan?
Well, besides our Bistro located on-property at the West Bay Beach Resort, you can check out our Local Guide for some more options.

What kind of entertainment does West Bay Beach Resort have?
View all of our happenings on our calendar of events, or feel free to call the Front Desk.

Is West Bay Beach Resort pet friendly?
Unfortunately, the West Bay Beach is now a pet-free hotel.

Does the West Bay Beach Resort offer complimentary breakfast?
No, but we do have a delicious breakfast served in our Bistro restaurant with a full menu.

Does the West Bay Beach Resort have a restaurant?
Yes! Our Bistro is open for breakfast, lunch, and dinner daily.

Does West Bay Beach Resort have a bar?
Yes! We have a full bar in our Bistro area.

Are the beach chairs complimentary?
Yes, the beach chairs are complimentary to our guests all summer.

Is there complimentary Wi-Fi at West Bay Beach Resort?
Yes, we do offer complimentary Wi-Fi! If you need help hooking up, feel free to ask one of our staff members, we’d love to connect you. Also, while you’re online, don’t forget to post a picture of your stay with us and tag #RoamNorth.

What time can I check-in to West Bay Beach Resort?
You will be able to check in at 4 p.m.

What time do I have to check out?
We never like to see our guests leave, but check-out will be at 11 a.m. the morning of your departure.

Does West Bay Beach Resort have a pool?
We have both a heated indoor and outdoor pool. Our outdoor pool is closed for the winter, but our indoor pool is open for swimming all year! There’s also an indoor hot tub and sauna that you can warm up in.

Does West Bay Beach Resort have meeting space?
Yes! You can learn more about our meeting space on our Meetings page.

Are there kitchens in the rooms?
We do not have full kitchens in any of our rooms, but all of our rooms are equipped with a mini-fridge, and a microwave is available upon request for an extra $5 a night. For more information check our Rooms page.

Is West Bay Beach Resort a non-smoking resort?
Yes, we are non-smoking hotel. Therefore we do not have any smoking rooms available, but there are designated smoking areas on the east and west side of the building.

Does the West Bay Beach Resort provide parking?
Yes, we do have complimentary parking for our guests!